FAQs

Do you deliver or ship?

Whisked Away Sugar Cookies is pick-up only.

What is the pick-up address?

The pick-up location is off of Basswood Avenue and Tamarack Drive in Union City, CA (94587). The exact pickup location will be provided upon receipt of final payment.

How do the cookies come packaged?

Each sugar cookie is heat sealed for prolonged freshness and packaged laying down in a windowed pastry box.

Do the cookies need to be refrigerated?

Nope! Sugar cookies can remain at room temperature for 2 to 3 weeks when kept away from direct sunlight. For longer storage, freeze them in an airtight container for up to 3 months. When you're ready to enjoy, let them thaw in the container on your counter—once they reach room temperature, they’re good to go!

*Please note: refrigeration may create condensation once removed from the fridge and may affect custom designs, etc.

Do you cater to intolerances or allergies?

Unfortunately, I can’t cater to specific food allergies. I work in a kitchen that contains gluten, dairy, nuts, eggs, and soy, so items may contain traces of these allergens.

How does payment work?

I require a 50% deposit to secure your order, and the remaining balance 1 week before pickup. Once we finalize order details, I’ll send an invoice to you via email and payment can be made via Venmo or Zelle.